Terms of sale
These terms of sale apply to purchases of services on festveggen.no. They are written in accordance with Norwegian consumer law (the E-Commerce Act, the Right of Withdrawal Act, the Sale of Goods Act, and the Consumer Purchases Act).
1. Seller
2. Service and price
Festveggen is a digital service that unlocks a single event so the host can receive guest uploads and present photos on a big screen. The price per event is 99 NOK incl. VAT. The price is shown before purchase and confirmed on the payment page.
3. Payment
Payment is made with Vipps via Vipps ePayment. The amount (99 NOK) is charged when the purchase is confirmed. You receive a purchase confirmation from Vipps in the Vipps app. The seller does not store card data.
4. Delivery
The service is delivered electronically and activated immediately after payment is confirmed. It becomes available on your account under "Events" and is active for 12 months from the time of purchase.
5. Right of withdrawal
The service is digital content delivered immediately upon purchase. By completing the purchase, you expressly consent that delivery starts immediately and acknowledge that the right of withdrawal is therefore lost once delivery has begun, cf. the Norwegian Right of Withdrawal Act § 22(n). If you still wish to cancel, please contact us as soon as possible — if the service has not yet been used, a refund will be considered case by case.
6. Complaints
If the service does not work as described, or you experience an issue, please contact . Complaints must be filed within reasonable time after the issue was discovered, and at the latest 2 years after purchase, cf. the Norwegian Consumer Purchases Act § 27. We respond to inquiries as quickly as possible, normally within 5 business days.
7. Disputes
Please contact us first in case of any disagreement. If we do not reach an agreement, the matter can be brought before the Norwegian Consumer Authority (forbrukertilsynet.no) or the Consumer Council (forbrukerradet.no). Consumers in the EU can also use the European Commission's online dispute-resolution platform: ec.europa.eu/odr.